1 hour ticket response
Timely assistance is our paramount duty and that is why we have a team of competent technical support engineers who will be happy to offer a fast solution to any question that you may have. Just open your support ticket from the Web Hosting Control Panel and we’ll reply within one hour at the latest. Actually, we work hard and aim for a twenty–minute support ticket response time.
An Exceptional Tech Support Service
Our client care staff representatives possess immense experience in the web hosting plans sphere and are capable enough to offer a swift solution to your problem. If, however, the problem at hand is not within the competence of a support technician, the trouble ticket will be sent to a developer or system administrator for further assistance.
A User–Friendly Help Center Section
To help you get a quick tip on how to use a certain service, we have integrated a really user–friendly Help section in the Web Hosting Control Panel. You can search through an immense collection of web hosting account management articles and website administration articles, have a glimpse at our F.A.Q. database or check our educational video tutorials.
